Frequently Asked Questions

The Akron Area YMCA wants to help make your program registration as convenient as possible. Our online registration system is one way that you can register for programs, however, not all of our programs are available online and we realize that you may prefer to register for classes through 3 other convenient methods.

Visit your local YMCA branch: Each of our YMCA locations have staff that will be willing to help you with your program registration. You can find detailed contact information and directions to each of our branches in our Location Finder.

Call your local YMCA branch: Our staff will also take your registration and credit card payment by phone during normal branch hours. You can find detailed contact information through our Locations page.

Fax or Mail in your Registration form: You can also print our Registration Form and fax or mail it to your local YMCA branch. Please note that we cannot guarantee class availability for faxed or mailed registration forms. A YMCA staff member will contact you when your registration is received to confirm class availability.

No. Registering online is a new service we are offering to Akron Area YMCA program participants. At this time there are no additional fees or incentives to register online.

Not at this time. We feel it is important to meet prospective members in person at each of the Akron Area YMCA branches. It is an important step towards getting to know each of our members and helping develop the sense of community and understanding of what makes the Akron Area YMCA different from other organizations.

We work hard to ensure that this web site is accurate and fully functional at all times. However, if you spot a data error or have difficulties using our site, you can contact webmaster@akronymca.org and we will strive to help resolve the problem.

When you are reviewing class information and availability, you will notice a ‘More Information’ link under the class times and days. If an instructor has already been assigned to a class, their name and contact information will be listed. However, often times the contact information of a particular department will be listed (For Example: A branch’s Aquatics Director may be listed instead of the MWF 9:00 am Pike class). This is because in some cases instructors are not determined until shortly before the class begins to ensure that our class to instructor ratios are appropriately met.

Currently our online registration allows for VISA, MasterCard, and American Express payments. In the future bank draft EFT transactions may be supported. If you wish to use a letter of credit, a coupon, or some other form of discount, you will need to contact your local Akron Area YMCA branch to register for your program.

If you wish to use a letter of credit, a coupon, or some other form of discount, you will need to contact your local Akron Area YMCA branch to register for your program. Currently our online registration does not accept forms of payment other than VISA, MasterCard, and American Express payments.

If you are a YMCA member, Program Member, or Contributor your account will be accessible online. However, this error states that you have not registered your on-line identity with our database yet. There are 2 ways you can have this done. 1) You can move to Option 3: I've never used the online registration system and enter your last name, DOB, and ZIP Code. You will then be asked to register your email address and password. 2) You can contact your local branch to enter your email address and your password into our database for you.

This error occurs when you are attempting to reset your password, but your email address doesn’t exist in our system.

If you are a YMCA member, Program Member, or Contributor your account will be accessible online. However, this error states that you have not registered your on-line identity with our database yet. There are 2 ways you can have this done. 1) You can move to Option 3: I've never used the online registration system and enter your last name, DOB, and ZIP Code. You will then be asked to register your email address and password. 2) You can contact your local branch to enter your email address and your password into our database for you.

Who's in the database: Active Members, All Past Contributors, Anybody who has registered for a program after December 11, 2004 at Canal Square, Green, Firestone Park, or Riverfront.

I should be in the database but I’m still getting this error: It is also possible that we have incorrect information in our database associated to the fields that the database uses to identify you. For example if we don’t know your Date of Birth, this field may have a default value and not your actual DOB. To correct this, you will need to contact your local branch and ask them to verify that we your correctly spelled last name, Date of Birth, and ZIP Code.

How do I get into the database?: Visit or call your local branch. Our front desk staff can get you set up in our database so that you may begin online registration. Also registering for any program, becoming a member, or making a contribution will also generate an account.

If you have any problems or questions, you can contact your local Akron Area YMCA branch or send an email to webmaster@akronymca.org.