FREQUENTLY ASKED QUESTIONS
Does it matter which branch I join?
No. Any of our Membership Branches allow you to use any of the facilities and programs we offer throughout Summit, Medina and Portage counties. Feel free to visit all of our Membership Branches - take a tour and decide which one you'd like to call your “home branch.”
How much does a membership cost?
Through our Annual Campaign, financial assistance may be available to those who qualify. Please contact a Membership Director at a Y branch near you or stop by any of our branches' member service desks for confidential enrollment in our Financial Assistance Program.
How do I join?
Visit your local branch or join ONLINE!
(Please indicate which membership branch you would like to call your "home branch")
What are my membership payment options?
We offer two methods of payment. The first is a monthly bank draft or credit card draft. The second option allows you to pay for the entire year's membership at once.
Does the Akron Area YMCA offer discounts to seniors and students?
The Akron Area YMCA offers various types of memberships and rates based on age. Please contact your local branch for details.
What if I can't afford the membership fee?
The Akron Area YMCA is committed to providing quality programs and services to all members of the community. Confidential financial assistance is available to those who qualify through our Annual Campaign Financial Assistance Program. Please contact the Membership Director at a Y branch near you for assistance.
Can members bring a guest to the YMCA?
As a special promotion, from November 2 - December 31, 2020 -- Akron Area YMCA members can bring one guest in at a time, as a Membership perk. Guests must remain with the Member while they are in our facilities. Guests will be able to participate in programs without a drop-in fee. Guests may come in as many times as they wish, while accompanied by the member, during the promo time.
Guest Passes will be honored for those visitors wishing to use our facility on a one-day trial. Inquire at the branch.
Are all programs free to members?
No. While we strive to continuously add value to your membership, some programs require specialized equipment or staff training. Therefore, we ask members to contribute to the cost of the program in order to ensure its quality. However, the fee that members are asked to pay is considerably less than that required of non-members, or “program members.
CANCELLATIONS & REFUNDS
Participants who cancel prior to the start of class or program may receive 100% credit toward a future program. Refund checks will be issued in 2-4 weeks less a $10.00 service charge. Refunds will not be issued after the session begins except in case of injury or illness. Please contact the Membership/Program/Executive Director as soon as possible in order to receive a credit for classes not attended. Some restrictions may apply, such as aquatic programs, camp programs, child care, events and special programs. Check at time of registration for cancellation restrictions.
Although we do our best to help all participants make up classes missed for personal reasons, we cannot guarantee that make-up classes will be available. Make-up classes must be scheduled through the program director.